User not allowed to access to (crontab) because of pam configuration - SOLVED

Situation:
While running the crontab command user getting the below error.
[root@testserver ~]# su - user13
[user13@testserver ~]$ crontab -l
Authentication token is no longer valid; new one required
You (user13) are not allowed to access to (crontab) because of pam configuration.

Solution:
First check the age before adding the user in /etc/security/access.conf
If it is expired, set the password.

[root@testserver ~]# chage -l user13
Last password change                                                    : Sep 06, 2017
Password expires                                                            : Dec 05, 2017
Password inactive                                                           : never
Account expires                                                              : never
Minimum number of days between password change    : 1
Maximum number of days between password change   : 90
Number of days of warning before password expires     : 7

Set the password
[root@testserver ~]# passwd user13
Enter new password:
Re-type new password:
passwd: all authentication tokens updated successfully.

[root@testserver ~]# chage -l user13
Last password change                                                     : Jan 31, 2018
Password expires                                                             : May 01, 2018
Password inactive                                                            : never
Account expires                                                               : never
Minimum number of days between password change     : 1
Maximum number of days between password change    : 90
Number of days of warning before password expires      : 7

Then now add the user in /etc/security/access.conf file above -: ALL : ALL line.
+ : user13 : cron crond crontab

[root@testserver ~]# su - user13
[user13@testserver ~]$ crontab -l
no crontab for user13
[user13@testserver ~]$ exit

Hope it is help.