Situation : Maillog says Service unavailable
Jun 24 06:43:54 testserver sendmail[24622]: w5O4hsFN024620: to=<testuser@remotetest.com> ctladdr=<oratest@testserver.mail.com> (20001/20001), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=150623, relay=relayserver.com. [10.0.34.1], dsn=5.0.0, stat=Service unavailable
Solution:
Go to /etc/mail path
Step1 : generics-domains file should be below format.
[root@testserver mail]# cat generics-domains
testserver
testserver.mail.com
mail.com
testserver.mail.com
Step2 : genericstable file should be below format
[root@testserver mail]# cat /etc/mail/genericstable
@testserver.mail.com auth_mail_id@relaydomain.com
@mail.com auth_mail_id@relaydomain.com
Map the genericstable by running below command.
# makemap hash /etc/mail/genericstable < /etc/mail/genericstable
Here,
auth_mail_id@relaydomain.com : Change to your relay server authentication mail id
@testserver.mail.com : Your smtp server name
testuser@remotetest.com : Where you want to send mails
oratest@testserver.mail.com : smtp server mail id
Now mail will be accepted by relay server.
Jun 24 06:43:54 testserver sendmail[24622]: w5O4hsFN024620: to=<testuser@remotetest.com> ctladdr=<oratest@testserver.mail.com> (20001/20001), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=150623, relay=relayserver.com. [10.0.34.1], dsn=5.0.0, stat=Service unavailable
Solution:
Go to /etc/mail path
Step1 : generics-domains file should be below format.
[root@testserver mail]# cat generics-domains
testserver
testserver.mail.com
mail.com
testserver.mail.com
Step2 : genericstable file should be below format
[root@testserver mail]# cat /etc/mail/genericstable
@testserver.mail.com auth_mail_id@relaydomain.com
@mail.com auth_mail_id@relaydomain.com
Map the genericstable by running below command.
# makemap hash /etc/mail/genericstable < /etc/mail/genericstable
Here,
auth_mail_id@relaydomain.com : Change to your relay server authentication mail id
@testserver.mail.com : Your smtp server name
testuser@remotetest.com : Where you want to send mails
oratest@testserver.mail.com : smtp server mail id
Now mail will be accepted by relay server.