Solved : Sendmail stat=Service unavailable

Situation : Maillog says Service unavailable

Jun 24 06:43:54 testserver sendmail[24622]: w5O4hsFN024620: to=<testuser@remotetest.com> ctladdr=<oratest@testserver.mail.com> (20001/20001), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=150623, relay=relayserver.com. [10.0.34.1], dsn=5.0.0, stat=Service unavailable

Solution:



Go to /etc/mail path 
 
Step1 : generics-domains file should be below format.

[root@testserver mail]# cat generics-domains
testserver
testserver.mail.com
mail.com
testserver.mail.com

Step2 : genericstable file should be below format

[root@testserver mail]# cat /etc/mail/genericstable

@testserver.mail.com auth_mail_id@relaydomain.com
@mail.com auth_mail_id@relaydomain.com

Map the genericstable by running below command.

# makemap hash /etc/mail/genericstable < /etc/mail/genericstable

Here,
auth_mail_id@relaydomain.com    : Change to your relay server authentication mail id
@testserver.mail.com                      : Your smtp server name
testuser@remotetest.com                : Where you want to send mails
oratest@testserver.mail.com           : smtp server mail id

Now mail will be accepted by relay server.